I just finished a call with Sam. He solved two problems that have been bugging me for months in a half hour. In spite of my having made some errors that caused the problems, he treated me with respect and never made me feel foolish for what I had done. He was...
My partner and I recently moved to a new home in Palm Springs and the previous owners left us their TVs and their sound system. Both being tech challenged and also needing to get our internet working, I reached out to Sam at Palm Springs Tech Services. Sam responded...
Sam, thank you for setting up my TV, DVD and VCR in my home. You were concise and were able to evaluate and organize my systems quickly and you left me with complete instructions on operating all three.
Sam is a great technician! We had a problem with our tv/cable connection (for weeks!) He came over and checked it out. Within a few minutes he knew what the problem was and had it fixed. I give him 4 stars! I will use him on all my future technology...
As a small(ish) nonprofit, it has been difficult over the years to get great tech support, but we have cherished the opportunity to work with Sam. He is super reliable, always responds quickly to our needs, is often able to fix problems remotely and is always pleasant...