What Our Clients Say
Our clients rock!
We’re happy to tell you how we’ve helped people, but we feel it’s better when our friends recommend us.
Residences & Home Offices
During the past 16 years, Sam has always been readily available
I have relied on Sam as my IT service person since the year 2004, when he set up my first laptop computer. When I upgraded to a desktop computer in 2011, he advised me regarding the purchase of that computer, and then did all the setup work. He performed the same excellent service for me earlier this year in 2020 when I again upgraded my desktop computer. During the past 16 years, Sam has always been readily available for emergencies and program updates, which were so necessary for me as an IT-challenged person. I continue to maintain my complete faith and trust in Sam for all of my IT service needs. The value and quality of his work is commendable.
Getting a new PC is always a challenge
Sam, of all the help you have provided me, I can’t thank you enough for all the great help with my laptop. Getting a new PC is always a challenge and your help in getting it set up right was greatly appreciated. Thank you!
he made it all make total sense
Palm Springs, CA
If you want it done right the first time, call Sam the first time
★★★★★ If it were not for Sam, I would be a very old lost person. I have called so much, now I have Sam on speed dial and in our family address book! … Sam IS THE BEST THERE IS! If you want it done right the first time, call Sam the first time.
I feel comfortable asking for his assistance
Finding a trusted IT consultant is tough. It is also tougher when one is “technically challenged!” It certainly doesn’t help that I am older and do not care for computers. I have always seen them as nothing more than a necessary evil! I do not mind asking for help but have had a difficult time finding someone that can assist me with both hardware and software issues.
Enter Sam Moore! I feel comfortable asking for his assistance with anything computer related including updating my computer software, and explaining new features. Rarely have I worked with a consultant that has the knowledge, experience and professionalism of Sam Moore. He is very patient and I feel like I am an important customer regardless of the level of complexity. Sam’s help with IT issues at home and work has been invaluable. I am so pleased to have Sam in my corner!
Kathleen McCann Webster
Within a few minutes he knew what the problem was and had it fixed.
Palm Springs, CA
it became quickly obvious to us that we had found the right person
Palm Springs, CA
Everything is done and it’s done right!
Palm Springs, CA
drove to my home, picked up the computer and returned it
I had a computer security emergency and Sam was recommended by a fellow Rotarian. Sam was very professional and accommodating as he diagnosed and resolved multiple issues on my aging computer. During the stay at home orders for the pandemic of 2020, Sam drove to my home, picked up the computer and returned it to me a couple of days later. In the future, as needed, I will contact Sam for his expertise.
He was knowledgeable, patient and quick.
let you know things that will save you money
I have known Sam many years. He is very professional and knowledgeable about his business. I have called on Sam many times to help fix my computer. He is on time for his appointments. He will let you know what he has done and will do. He will give you tips and let you know things that will save you money. He is very detailed, organized, and will clean up behind himself. He treats you with respect and will answer your questions. He is someone you can count on to get the job done!
issues solved quickly and easily
We were introduced to Sam and his work by a friend who he had helped with several computer issues. We had just bought a Mac and had tried in vain to transfer information from a PC. Sam came to our home and transferred everything we needed and cleaned the old computer so that we could give it away. Since that time we have moved to Asheville. We had a problem setting up in our new home. Sam took over remotely and had our issues solved quickly and easily. We truly appreciate all his help and highly recommend him.
Russ and Jean Moxley
He’s a part of our family!
I have known Sam since 1989. He has assisted me with several of the computers used by me and my family. He has always been a professional in all his work endeavors! He’s a part of our family!
saved much time for me
I want to thank you for all of your help this past month. Cleaning out the hard drive and selling my computer was a windfall profit for me and you certainly were quick about it ! Your personal home visits were greatly appreciated as it saved much time for me. It was nice to chat with you about current events as well!
recommended you to friends who raved
Sam – I’m happy to vouch for you, and already have recommended you to friends who raved about how you helped them with their computer problem. You’re friendly, efficient, charge fairly, and have a good sense of humor. Have I left anything out? Oh yeah, I refer to you as My Guru!
small agency and we don’t have IT support on staff
Sam is a fantastic Mac computer resource. Responsive, knowledgeable, and easy to work with. He can quickly assess the problem and offers a variety of solutions, from hardware issues to software question, and even how to consolidate information and free up space on my hard drive. I work for a small agency and we don’t have IT support on staff. Sam is definitely my go-to resource.
takes the time to listen to our concerns
We’ve used Sam’s services several times in the past for our home and home office computer needs. We have been very happy with the excellent service. Sam takes the time to listen to our concerns and provides exactly what is needed. He even has thrown in some additional helpful suggestions about things we hadn’t even thought of. I would not hesitate to hire his services again and would highly recommend this business to anyone for either home or business computer needs.
Tiffany Braswell and Nancy Hussa
easy to book, trustworthy, skilled, and honestly enjoyable to work with
Sam Moore has helped me navigate all my home computer needs for five years, advising, setting up, trouble-shooting, repairing – all with professional expertise and good humor. He has addressed every difficulty I have brought to him, from the big concerning issues to the small practical questions, coordinating desktop, laptop, phone, printer – and adding security along the way. He is easy to book, trustworthy, skilled, and honestly enjoyable to work with. Sam Moore is the best.
able to evaluate and organize my systems quickly
Palm Springs, CA
I feel safe working with Sam
Sam has helped me with my computer needs for the last five years and I can highly recommend him. When you set your appointment time you can count on Sam arriving promptly to your location or initiating a call to work remotely at the appointed time. Most of my issues are of the mundane yet I know Sam to be very well versed in solving much more complicated issues than mine. When I need computer assistance I feel safe working with Sam, most issues we’ve solved onsite yet if he does need to take in a portion of my equipment I do not hesitate to trust him with it. The issue of trust is so important as we have such valuable and personal information stored in our systems these days. As Sam prepares to move to the west coast I am grateful to have met him and grateful he will be able to help me with future issues remotely.
He comes prepared and gets results!
Sam Moore is a consummate professional, always prompt and hugely knowledgeable and experienced in computer technology. If an issue seems impossible to overcome, Sam is truly the first person to call on. He comes prepared and gets results!
Knowledgeable, quick-to-respond, in-budget
Knowledgeable, quick-to-respond, in-budget….all of these qualities have made our experience with Sam Moore EXACTLY what we needed as we struggled to set up an efficient home-office situation in response to COVID-19 and working more from home. Grateful that we found him and his good work.
Sandra Welch Boren
He explained various things that I needed to know
Palm Springs, CA
Nonprofits & Community Organizations
understands the financial constraints that a nonprofit faces
Sam Moore is a fantastic IT professional. He has not only kept our computer systems working and free of viruses for the past five years, he has also been there to provide technology resource information for our nonprofit. Sam is professional and caring. He has been our go-to person for all of our computer needs, from what to order to setting up new systems. Sam makes everything so painless for those of us who are not as computer literate. He understands the financial constraints that a nonprofit faces and works with your agency to still address your technology needs. Words cannot express our agency’s appreciation for all of his hard work and assistance.
Greensboro Housing Coalition
walked me through everything he did and helped me understand
I contacted Sam to help me set up a webpage for our small Rotary Club. I informed Sam that I am clueless and he would need to take “baby steps” with me. He was patient as I tried to explain what I was wanting for our website. Sam’s suggestions were excellent - he knew what I needed and did an amazing job of building it. He then walked me through everything he did and helped me understand how to make changes and additions. I reached out to him a number of times with a variety of simple questions, and he took the time to help me understand. Our Rotary Club now has a wonderful website that all of our members are proud of.
Otterbein Rotary President
at the top of my list for technology support
Sam Moore has assisted Carolina Foundation for Jewish Seniors over the past several years with various technology needs. Sam is easy to contact, dependable and professional. He is at the top of my list for technology support!
Wendee M. Cutler
Carolina Foundation for Jewish Seniors
knowledgeable, cost conscious, and dependable
My husband and I have used Sam Moore for almost ten years for our respective businesses and for home IT service. We highly recommend him to others. He is knowledgeable, cost conscious, and dependable. He makes himself available when we have emergencies. My business is a non-profit and my husband’s, is a for profit. Sam is helpful and innovative in both arenas.
Susan Shore Schwartz
The Cemala Foundation
very patient and explains everything in terms that I can understand
Sam's customer service experiences are always professional. He is very patient and explains everything in terms that I can understand while being exceptionally knowledgeable. I have always been satisfied with his quality of work, his quick responses, and the manner in which he interacts with me and my staff. I would recommend him to anyone that needs an I.T. Representative.
Community Theatre of Greensboro
prompt in response and thorough in his assessment
I work from my home for a small foundation and Sam has provided my technical support for the last several years. He had been prompt in response and thorough in his assessment and resolution on my computer issues. I am pleased to be able to recommend him.
MS Covington Foundation
always responds quickly to our needs, is often able to fix problems remotely
As a small(ish) nonprofit, it has been difficult over the years to get great tech support, but we have cherished the opportunity to work with Sam. He is super reliable, always responds quickly to our needs, is often able to fix problems remotely and is always pleasant and professional.
Caring Services, Inc.
High Point, NC
expertise, guidance and a heart for non-profits
When I was hired as Business Manager of Upper Savannah Care Services in Greenwood, SC, I was made aware of their website that had been sitting stagnate for a few years. After I settled into my position, I took on the task of looking at our website and began my conversations with Sam to start the process of developing USCS’s current website. At this point, I had no clue as to what needed to be done or even how to do this, but Sam guided our agency through this process as we dismantled the old website from its previous vendor and then moved it to Sam's care. His knowledge is very extensive and he helped us on many levels to not just have a website but to have a website that tells a story of who we are at USCS. It was a journey that involved all of our staff in getting their credentials, photos and other articles that brought life to our webpage and one which gives continual life to our website as we maintain keeping the site up to date. I know without Sam’s expertise, guidance and a heart for non-profits such as ours, that this website development would not have been as awesome as it is today.
Upper Savannah Care Services
sweet and very talented … very easy to work with
A big Thanks to Sam Moore for all his hard work. Not only is he a sweet and very talented man, but he is very easy to work with. I give him the highest of recommendations for all your web needs.
The Male Adventure
Palm Springs, CA
focused on getting the problems fixed fast
Amazing experience with Sam Moore’s help on any computer issues. Sam is focused on getting the problems fixed fast and always willing to give 5-star professional customer support. As long-time customer I highly recommend Sam!!!
Ballard Therapeutic Massage
able to serve hundreds more customers than we were before
I own a small business in the Triad and without Sam’s help we never would have been able to move to the next level. Sam’s knowledge and expertise along with his speed of delivery and insight have helped us to anticipate the challenges of growing our online presence. We are able to serve hundreds more customers than we were before thanks to Sam’s help with our website. Most of all, he helped us develop key systems to track and manage customers overnight when we Groupon-ed ourself into a corner. He’s our hero!!
Heart In Sol Personal Training
always responds to all my emails and texts very quickly
Sam has helped me numerous times with all my computer questions, set-up and much more. His knowledge of computers, programs, emails and more is endless! Sam always responds to all my emails and texts very quickly. He is extremely patient and willing to find the best program or way for me to help my business. I highly recommend Sam Moore! I give him Five Stars Plus!
Cheryl Hucks Interior Design
High Point, NC
took the reins of an older idle webpage and brought it up to date
Sam took the reins of an older idle webpage and brought it up to date. And he did it fast. He also worked with me to help me understand how to make changes to the website along with keeping it secured and up to date with new improvements.
extremely knowledgeable, responsive and unflappable
Sam has helped me purchase, install and manage both my company and personal computer systems for years. I have found him to be extremely knowledgeable, responsive and unflappable, especially in troubleshooting problems. When requested to make hardware recommendations he has asked the right questions and offered sensible solutions that fit my budget and anticipated future needs. He is a true professional and I highly recommend him.
Jerry Schwartz, Owner
The Cleaning Authority
my website with Sam’s help was a big part of my success
When I opened my new storage facility in 2018, I knew my website would be key to filling my occupancy. I reached out to Sam and he came directly to my business and listened to my needs and made his professional recommendations. Since then, he has been very responsive when I needed small changes to my site and am proud to say that my facility is 100% occupied. I feel my website with Sam’s help was a big part of my success. I highly recommend Sam Moore and his services.
Barry T. Betts
Sam has far outperformed all others
Over the years, we have used several IT companies and have found that Sam has far outperformed all others. His service is always timely and responsive to our particular needs. He is always there with advice and direction and has allowed us to expand our business in ways that had not occurred to us. The fact that we are a small business has never seemed to have made any difference in the level of service we have been afforded. Without Sam and his company, we would not have been able to attain the level of growth and business that we have.
R. Scott Noblett
Past Perfect Estate Services
[remoted] into my computer from South America one time to fix a problem
Sam has never let me down, not when I have made an official appointment and not in a pinch. He has increased my knowledge of the computer and does work on parts of it that I would rather not be involved in. He has come to my house and worked in chaos with numerous animals and not said a word. He is a friend, but also a total professional. He shows me tips, shortcuts, etc. that save me time and get me out of trouble when he is not here. He even had a call [remoted] into my computer from South America one time to fix a problem. He has purchased a new computer for me (I paid), letting his expertise guide the purchase. I am completely satisfied and would recommend him to anyone.
Spoil-Me-Rotten Animal Care
Oak Ridge, NC
places a priority on customer service, kindness and results
Sam is a responsive and helpful technology support provider. He works diligently to identify the root problem. He was patient in assisting me and helping to ‘walk me through’ the steps needed to fix what wasn’t working. He places a priority on customer service, kindness and results. I highly recommend Sam for your technology needs.
Mona G. Edwards
Executive Coach & Consultant
Lift Coaching & Consulting
applies his vast knowledge and skill set to the task
I can truly say that I have never worked with anyone who was more of a delight to work with than Sam Moore! I am an attorney whose livelihood depends on my computer and when I was having problems, Sam identified all of the issues for me and then completely over-hauled it and now it runs like a charm! He is so completely professional, his work is simply superb and he is so easy to work. He listens so very well and then applies his vast knowledge and skill set to the task! I loved his work so much that I just hired him once again to set up my new business laptop and I’m so glad that I did…once again, positively wonderful work! Am planning to retain him again in the near future to design my new website. Sam is a true professional in every sense of that word!
The Sweetwater Group and Alliant Legal Resources
Greater Philadelphia Area, PA
a reliable and knowledgeable computer expert
Over the years, I have struggled to find competent, reliable, and dependable computer techs to provide computer servicing, upgrading, networking, and other technology expertise. Mr. Moore is an excellent computer professional and technician who is reasonable on fees and who comes to the office when I need help. If you are looking for a reliable and knowledgeable computer expert who comes to your office, I would highly recommend Mr. Moore.
Michael R. Nash
Attorney at Law
It is rare that a small business can access the high level of expertise that Sam offers.
Commercial RE Resources, Inc. is a boutique real estate office whose clients are all major land developers. Transactions are large. We cannot tolerate nonfunctioning technology that disrupts our continuous research or occurs in the midst of a transaction.
Sam Moore has been our technology go to person for a few years now. He has recovered a computer from a hijacker, has corrected software installation by a much larger technology firm, is readily available for advice and direction when issues arise, he is very responsive and flexible, we find Sam cost effective.
It is rare that a small business can access the high level of expertise that Sam offers. We consider Sam an integral member of our team and are darned lucky to have him available.
Commercial RE Resources
does not run up unnecessary charges
Sam is the most knowledgeable person I’ve ever met regarding technology. And, most importantly, he explains things in a way that is easy to understand! He keeps excellent records, so he can refer easily to his last visit. And while very personable, he is “all business” while working with you, so he does not run up unnecessary charges.
Sam is a gem – call him! You won’t regret it!
R. Ross Harris
The Harris Partners
suggested ways to save money
Sam was super to work with when setting up my computer network. He encouraged me to buy what I needed, but also suggested ways to save money. He is professional, but doesn’t make you feel like you don’t know what you are doing. He has excellent ‘people skills.’ I highly recommend Sam!
always there for me, knowledgeable, attentive, and VERY patient
You are always there for me, knowledgeable, attentive, and VERY patient. You truly know your “stuff” and always, always put me, the customer, first. Thank you. I am always satisfied with your great service and your professionalism. You are much appreciated.
Compton Furniture & Mattress
Construction & Manufacturing
solved our networking issues so quickly
Sam was recommended by a friend as someone who could help a small business such as ours. Sam solved our networking issues so quickly that we just started calling him for most of our IT issues. Great customer service and responsiveness, highly recommended.
We were in a mess … got us up and running seamlessly
We were in a mess. Our email server wasn’t serving us well at all and our company’s communications had pretty much ground to a halt. In a very short period of time Sam figured out the problem, made recommendations, implemented those recommendations and got us up and running seamlessly. Sam, I’m impressed and very grateful we found you.
Double Hung, LLC